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Saturday 06th June 2020,
Hope for Nigeria

MTN Nigeria may be violating customer privacy with its new solution

In the race towards relevance, firms continually devise ways to serve customers better. This appears to be the case with MTN Nigeria as it recently launched the Customer Experience Management (CEM) system. The CEM system, according to the General Manager, Network Performance and Quality Assurance, MTN Nigeria, Uche Osuji would ensure that subscribers are satisfied […]


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